Managed services
Full responsibility for daily operations, with clear service levels and full transparency.
Managed IT Services
IT that simply works. Every day.
With reliable operational services and professional outsourcing, Aridox rounds out consulting, development and implementation, so you get comprehensive IT service from a single source.
The challenge
It's hard to keep expertise in every technology
IT operations and application consulting are becoming increasingly complex and demanding due to growing requirements for compliance, scalability, availability and security. IT architectures have to be continually maintained and controlled, and in some cases further developed.
Organizations find it increasingly difficult to keep the specialist know-how needed to operate every technology they use. Aridox doesn't leave you alone with these challenges:
- Consulting and support for migration projects
- Implementation and optimization
- Comprehensive operations with overall responsibility, also on-prem
- Server administration and client support, including VDI
- Operational support with security-vetted IT experts inside your IT organization
Prefer the service delivered remotely or from our data center? We also offer managed services and remote maintenance.
What's included
Comprehensive service from one source
Server management
Management, patching and monitoring of physical and virtual Windows and Linux servers.
Migration projects
Moves between versions, platforms and data centers without stopping work.
User support
Fast, professional support for users and endpoints, including VDI environments.
On-site experts
Experienced, vetted IT professionals who join your team and its routine.
Remote maintenance
Proactive monitoring and remote maintenance that catch issues before anyone notices.
The outcome
What you gain
- Fewer incidents and more uptime
- Access to broad expertise without hiring
- Predictable, transparent costs
- Your in-house IT freed for strategic work
- One point of accountability for everything
FAQ
FAQ: Managed IT Services
What do managed IT services include?
Day-to-day management and operation of your infrastructure: servers, endpoints, network, backups, patching, monitoring and user support, under service levels agreed in advance.
Is the service on-site or remote?
Both. We place experts on-site, provide remote service, or combine the two as needed.
Can we start with a partial service?
Of course. You can start with one area, such as server management or support, and expand gradually.